Country edition: USA Beta
Financial Services · Accounting

Bill and account collector: diploma, then training on debt-collection law

Collectors typically need at least a high school diploma; some employers prefer college courses. Training after hiring covers software, the federal Fair Debt Collection Practices Act and state debt-collection rules.

For: Calm, persuasive people who can handle difficult phone calls and keep to the rules.

See the roadmap Bill & Account Collector guide

Diploma → training on collection law → collector Typical

Communications, accounting and basic computer courses help.

  1. Start here

    High school diploma

    Some employers prefer applicants who have taken some college courses.

    BLS
    Bill and Account Collectors — How to Become OneU.S. Bureau of Labor Statistics (OOH)
    Checked
    20 Oct 2026
    View source

  2. On the job

    Training after hiring

    Computer software, the Fair Debt Collection Practices Act, state debt-collection regulations and negotiation.

    BLS
    Bill and Account Collectors — How to Become OneU.S. Bureau of Labor Statistics (OOH)
    Checked
    20 Oct 2026
    View source

  3. Goal

    Bill and account collector

    BLS
    Bill and Account Collectors — Summary (Quick Facts)U.S. Bureau of Labor Statistics (OOH)
    Checked
    20 Oct 2026
    View source

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Back to the full Bill & Account Collector guide

What the job is, BLS pay and job outlook, and how to become one.

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Every step links to the official page it came from (regulators, licensing boards, the law), checked 20 Oct 2026. State and city licensing rules change: confirm with the board where you will work before you pay any fee. Education Margdarshan does not recommend paid courses. All careers →