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Customer Service Representative: where to study

Every U.S. school that awarded one of the 2 programs NCES links to this career in 2023-24, certificate to doctorate. A complete list, not a ranking.

Schools37
NCES IPEDS
IPEDS Completions, 2023-24 (complete data file C2024_A)National Center for Education Statistics
Checked
21 Oct 2026
View source
States and territories14
Certificates · degrees to master's3,703 · 5Awarded 2023-24, first majors
Doctorates awarded0Research, professional and other
Find a school The Customer Service Representative career pageRegistered Apprenticeship

Find a school

Filter by state, program, award level and type of school. Each result links to the school's College Navigator profile (costs, admissions, graduation rates) and its own site.

Loading 37 schools…

    Programs that lead to this career

    The NCES CIP–SOC crosswalk links SOC 43-4051 to these programs. Awards in 2023-24, all levels, first majors.

    NCES
    CIP 2020 to SOC 2018 CrosswalkNational Center for Education Statistics
    Checked
    21 Oct 2026
    View source

    ProgramCIP codeAwards
    Receptionist52.040687
    Customer Service Support/Call Center/Teleservice Operation52.04113,621

    By award level: (awards, not schools).

    Largest programs by awards

    Size tells you where many students study, not which program is best for you.

    SchoolLocationTypeAwards
    Sinclair Community CollegeDayton, OH4-year · Public1,767
    Rio Salado CollegeTempe, AZ4-year · Public1,279
    Central Georgia Technical CollegeWarner Robins, GA2-year · Public235
    Baton Rouge Community CollegeBaton Rouge, LA2-year · Public77
    Horry-Georgetown Technical CollegeConway, SC2-year · Public50
    Columbus Technical CollegeColumbus, GA2-year · Public28
    Wiregrass Georgia Technical CollegeValdosta, GA2-year · Public28
    Central New Mexico Community CollegeAlbuquerque, NM2-year · Public26
    Northwood Technical CollegeRice Lake, WI2-year · Public22
    Milwaukee Area Technical CollegeMilwaukee, WI2-year · Public19

    Schools in each state

    How many schools in each state awarded one of these programs in 2023-24. Each state page lists all of its schools with cost and completion.

    Registered Apprenticeship

    A Registered Apprenticeship Program is a model of apprenticeship validated by the Department of Labor or a State Apprenticeship Agency

    USDOL
    What is a Registered Apprenticeship Program?U.S. Department of Labor (Apprenticeship.gov)
    Checked
    21 Oct 2026
    View source
    . The U.S. Department of Labor lists 1 apprenticeship occupation as approved for Registered Apprenticeship under this career's SOC code. Terms are hours of on-the-job learning as DOL lists them.
    USDOL
    Approved occupations for Registered Apprenticeship (spreadsheet: RAPIDS code, type, minimum term)U.S. Department of Labor, Office of Apprenticeship (Apprenticeship.gov)
    Checked
    21 Oct 2026

    Linked from apprenticeship.gov/apprenticeship-occupations. Term lengths are hours of on-the-job learning; time-based programs list one figure, hybrid programs a range.

    View source

    Apprenticeship occupation (DOL title)RAPIDS codeO*NET occupationTerm (hours)
    Customer Service Representative3001Customer Service Representatives (43-4051.00)Competency-Based 4000
    Hybrid 4000–5000
    Time-Based 4000

    Search open apprenticeship jobs on Apprenticeship.gov · What a Registered Apprenticeship is

    About this list

    Programs: the career's SOC code(s) in the NCES CIP 2020–SOC 2018 crosswalk. Schools and awards: NCES IPEDS C2024_A (2023-24, first majors), limited to schools that the College Scorecard file of 15 Oct 2026 lists as operating and approved for federal aid (U.S. territories included). It shows which schools award a program, not accreditation, quality or admission chances: check program accreditation with the accreditor and the school with DAPIP. Some careers need a state license; see the career page.
    Sources

    Where these facts come from

    Official and primary sources only, each checked on the date shown. Rules on testing, aid, licensing and immigration change, so confirm a detail with its source before you rely on it.